---
title: "Oasis Speech 2: our agents now hear 48 languages"
description: "Oasis Speech 2, the new version of our own speech recognition, is live. It hears 48 languages, and every one of them improved on short replies."
canonical: "https://dialogist.cc/en/news/oasis-speech-2-is-live/"
locale: "en"
updatedAt: "2026-10-29"
---

# Oasis Speech 2: our agents now hear 48 languages

News · 2026-10-29 · Dialogist team

> Oasis Speech 2, the new version of our own speech recognition, is live. It hears 48 languages, and every one of them improved on short replies.

Oasis Speech is the recognition service that turns a caller's voice into text for every Dialogist agent. It runs on our servers, or on yours, and no caller audio goes to a third-party provider. Version 2 is live, and every agent now uses it.

## Built for calls

Version 2 is an architectural change to the model, made with one goal: accuracy and quality of recognition on phone calls. We built it for narrowband audio, background noise, a caller who starts mid-word and, above all, short answers.

- **Short replies.** "Yes", "Thursday", a surname. The error rate on one-word replies fell by 49% (median across 48 languages), and every language improved.
- **Silence stays empty.** For a cough or a click on the line, Oasis Speech returns an empty result and does not invent a word.
- **A confidence score that means something.** The agent knows when it did not hear well, and asks again instead of guessing. On call-center audio the calibration error fell by 74%.
- **Speed.** Oasis Speech recognizes a short reply in about 150 ms.

## 48 languages

The agent now hears 48 languages. Each has a grade on the new [Languages](/en/languages/) page, from A++ down, measured in phone quality. 37 languages are graded A++, and 46 of the 48 are A+ or better.

The agent also speaks all 48, so a caller can talk to it in any of them and hear the answer in the same language.

## Eight languages up close

_Oasis Speech 2 lowers the error rate on short replies, compared with version 1. Measured in phone quality; more is better._

| Language   | Error rate reduction |
| ---------- | -------------------: |
| Serbian    |                  51% |
| Bosnian    |                  49% |
| Croatian   |                  44% |
| Italian    |                  40% |
| German     |                  36% |
| Spanish    |                  32% |
| Portuguese |                  31% |
| French     |                  27% |

## Read more

- [Oasis Speech 2: recognition in 48 languages](/en/research/oasis-speech-2/): the full per-language results and the method.
- [The shortest answers are the hardest](/en/research/short-replies/): why short replies are the hard case, and the path we built for them.

Tags: Product, Speech recognition

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