About
Phone calls are our trade
Dialogist is built by people who have spent their careers on telephony and real-time systems. In 2025 the AI team became a team of its own, with one job: AI voice agents that hold a real conversation on a real phone line.
Where we come from
Our team has built communication software for decades: telephony boards and fax servers, the move to VoIP, contact centers and the platforms that carry calls between carriers and businesses. That work continues as Incoplax, the telecom platform our agents run on.
Real-time systems teach a team to count milliseconds. A switch that answers late drops calls, and an agent that answers late loses the caller. We brought that habit to AI.
In 2025 the AI development team was set apart as its own team, to build Dialogist.
What we build
The stack under a Dialogist agent is our own work, end to end.
Oasis Speech
Our speech recognition, in 48 languages.
Atlas
The Knowledge Hub that answers from your documents.
Polygon
The test bench where we rehearse every agent before it takes a call.
Cadence
The workbench we train Oasis Speech in, published as open source.
The real-time voice engine
Turn-taking, interruptions, synthesis and telephony in one streaming pipeline.
All of it runs on our own and open-weight models, on servers we operate in the EU, or on yours.
The same team builds these products for telephony and AI:
Incoplax
The communication powerhouse: the telecom platform our agents run on.
AI Softphone
A free softphone with AI capabilities.
Creomate
Integrations between 3CX and CRM systems.
nano.llmto.day
Open-source tools, made mostly for AI Softphone.
How we work
We measure, then we publish
We measure everything we ship, and we publish the numbers.
We run every model ourselves
No caller audio or text goes to a third-party AI provider.
An agent says it is an AI
The greeting can announce the AI and the recording, and we recommend that it does.
People make the decisions that matter
The agent books, records and hands over. Hiring decisions, disputes and exceptions stay with your team.
Tested before it talks
We rehearse every change against simulated callers before it reaches a caller.
In numbers
- 2025the AI team becomes Dialogist
- 48languages our agents hear and speak
- 100simultaneous calls per Server Unit
Projects
Deda Mraz zove
This New Year, Deda Mraz calls children in Serbia, in Serbian, voiced by a Dialogist agent.
The company
Dialogist is a product of Creomate DOO.
- Creomate DOO
- info@creomate.com · +381 21 3220 030
- General
- hello@dialogist.cc
- Security
- security@dialogist.cc
- Deda Mraz project
- deda@dialogist.cc