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Integrations

An AI voice agent that works in the systems your team already uses.

It looks the caller up before it speaks, updates records while it talks and writes a summary when it hangs up. Three connectors work out of the box; anything with an API works through tools.

Request an integrationRoadmap

Out of the box

Connect an account, choose what the agent may read and write, and it is part of every call.

  • Available

    CRM

    Salesforce

    Leads, contacts and activities, updated after each call.

    • Finds the caller by phone number before answering
    • Creates leads and contacts from new callers
    • Logs the call with its summary and outcome
    • Updates fields from the post-call result
  • Available

    CRM

    Creatio

    Find, create and update records without leaving the call.

    • Finds the contact or account before answering
    • Creates contacts and leads during the call
    • Updates records with what was agreed
    • Attaches the summary to the contact’s history
  • Available

    Help desk

    Zendesk

    Tickets that arrive with the whole conversation in them.

    • Recognises the requester and their open tickets
    • Reads ticket status to the caller
    • Creates a ticket with the transcript and summary
    • Adds an internal note when the call goes to a person

Works with anything that has an API

Without a connector, the agent reaches your systems in these ways.

  • HTTP tools

    Declare an endpoint and when to call it: check availability, look up an order, create a booking. Call and caller values are filled in for you.

  • Your phone system

    Keep your number and PBX. The agent registers over SIP and takes calls like any extension.

  • Incoplax telephony

    Numbers, queues, call-back campaigns and signed webhooks for finished calls, through Incoplax telephony, part of the same group.

  • Your website and documents

    The Knowledge Hub reads PDFs, Office files, tables and whole sites from a sitemap, and re-crawls on a schedule.

Roadmap

Planned connectors. Requests decide the order.

CRM

  • HubSpotPlanned
  • PipedrivePlanned
  • Microsoft Dynamics 365Planned
  • Zoho CRMPlanned
  • Bitrix24Planned

Help desk

  • FreshdeskPlanned
  • Jira Service ManagementPlanned
  • ServiceNowPlanned

Booking and calendars

  • Google CalendarPlanned
  • Microsoft 365 calendarsPlanned
  • CalendlyPlanned
  • Cal.comPlanned

Knowledge sources

  • ConfluencePlanned
  • NotionPlanned
  • Bitrix24 knowledge basePlanned

Built in

  • Minimal CRMin every planPlanned
  • Booking calendarin every planPlanned

Request an integration

Tell us what your team runs on. Requests decide the order of the roadmap, and we will write when yours ships.